Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    Robert James River LLC

    Copyright © 2014-2018 THE DESIGN HAUS. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2014-2018 THE DESIGN HAUS. All rights reserved.

  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by THE DESIGN HAUS. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of THE DESIGN HAUS or any third party, except as expressly granted herein.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. THE DESIGN HAUS and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if THE DESIGN HAUS believes that customer conduct violates applicable law or is harmful to the interests of THE DESIGN HAUS and its subsidiaries.

  • Privacy Policy
  • THE DESIGN HAUS use of personal information that you may submit to THE DESIGN HAUS through this Web site is governed by the THE DESIGN HAUS Privacy Policy.

  • Shipping & Delivery
  • At this time, THE DESIGN HAUS ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, THE DESIGN HAUS ships merchandise to Canada and other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.  The Design Haus Online is not responsible for any customs fees of duties on international shipments.  We do not accept returns from locations outside the 50 United States.

  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. THE DESIGN HAUS is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). THE DESIGN HAUS reserves the right to change its payment procedures at any time without prior notice to you.

    RETURN POLICY:  Items purchased from The Design Haus Online may be returned within 21 days of receipt.  The item must be unused and in re-sellable condition as determined by our inspection.  All tags must be attached, and all packaging materials included.  To return an item for refund or exchange, you must first contact us to request a Return Authorization Code.  This code must appear on the outside of the return package.  Packages received without the code will be sent back to you.  All items returned to The Design Haus Online must be shipped prepaid....no COD's.

    Send returns to this address:

    Robert James River......298 Romaine Spring View......Fenton, MO 63026

    Returns of items obtained by special order, coupons, or discontinued items are not eligible for return.  Please make sure the product ordered is exactly what you want.